PACIFIC GLOBAL HOSPITALITY

Hospitality Consulting

Strategic guidance that elevates performance across every department

• Leadership Development

• Productivity Optimization

• Service Excellence

• People & Culture

Asset Management

Protecting and growing the long-term value of your investment

• Budget & Forecasting

• Project Management

• Renovations & Repositioning

• Capital Projects

Strategic Alliances

Building partnerships that create mutual value and lasting growth

• Joint Ventures

• Partnership Development

• Long-Term Relationships

• Mutual Benefit Structures

Community Engagement

Connecting hospitality performance with meaningful social impact

• Sponsorships & Partnerships

• 501(c)(3) Advisory

• Fundraising Strategy

• Community Programming

Robert Smit, CHA

President & CEO

A strategic, and innovative hospitality leader with senior experience at Marriott, Hilton, and InterContinental Hotels Group. Robert has held roles from General Manager to Regional Vice President and President, specializing in multi-brand, multi-unit operations, revenue management, and complex ownership structures. He is a multiple award winner including the Marriott International General Manager Global Leadership Excellence, Financial Excellence, Quality Excellence, and Chairman's Circle Awards.  He has served as Chair of the Long Beach Convention & Visitors Bureau. Stella Award for the Best Convention Center in the Far West and winner of the Smart Stars Award "Best of the Best" from Smart Meetings Magazine.

Marysol Arellano

Vice President Strategic Alliances and Hospitality Partnerships

A medical professional and wellness consultant with over 15 years of experience empowering people to build confidence, wellness, and lasting self-worth. Drawing from her medical background, she helps individuals heal from the inside out through wellness and aesthetics. As founder of Fuerza Foundation, she provides resources that foster resilience and self-love in families and communities. Marysol builds pathways to lasting vitality. She extends her mission of empowerment and community resilience into hospitality partnerships, sponsorships, community engagement, and 501(c)(3) nonprofit initiatives.

Henk C. Pouderoyen, CHA

Principal Hospitality Consultant

A seasoned hospitality executive with more than 20 years of experience as a General Manager. He has led extensive renovation and repositioning projects across Marriott, Hilton, InterContinental, Radisson, and independent boutique properties. Specializing in project management, strategic budgeting, and capital improvements, Henk consistently delivers results that enhance operational performance and guest experiences. As the founder of Hotel Renovation Solutions, he provides expert consulting to owners and operators seeking to modernize their assets. An active community leader, he contributes his expertise to local initiatives and industry advancement.

Margaret P. Develey, MBA, CMP

Food, Beverage & Meetings Consultant

An expert consultant, keynote speaker, and protocol expert with over two decades of experience in the hospitality industry spanning Europe and the United States. She specializes in business etiquette, international protocol, and elevating the guest experience in meetings and events, helping professionals and organizations create polished, memorable interactions. As the author of Impress, the pocket guide to business protocol and dining etiquette, Margaret shares practical guidance for navigating professional settings with confidence. She is the founder of The Develey International Group and holds the Certified Meetings Professional (CMP) designation.